Program Cancellation Policy

In the event the North Texas Chapter cancels a program, seminar or course, registrants who have prepaid will receive a full refund. In the event a registrant cannot attend a program, seminar, or course, the Chapter requests notification as early as possible. Generally, the Chapter does not charge registrants a cancellation fee or penalty. However at its discretion, the Chapter may assess a $25.00 fee for no-show registrants to offset Chapter expenses for guaranteed reserved head counts. Substitution of another individual for an established registrant will be accepted at any time prior to the close of registration. Any cancellations should be directed to the Chapter Reservations Coordinator, using any of the following contact methods:

• Telephone: See "Reservations Coordinator" on our Board page.
• e-mail: reservations@isacantx.org.